Return and Refunds - USA

Welcome to Booty Parlor, where scent, texture, and chemistry come together to become beautifully yours. We have gathered the questions we are asked most, so you can find your way around, discover...

Our Policy

Given the intimate and personal nature of our products, including beauty/fragrance items, Booty Parlor does not accept returns or exchanges for change of mind, or personal preference. All sales are final, except in the case of a defective product or an incorrect item received, as set out below.

Eligibility for Refund

You may request a refund or replacement only if:

- The item received is defective, damaged, or faulty; or

- You received the wrong item (not what you ordered).

- To be eligible, the following conditions must be met:

- The claim is submitted within (7) seven days of the date of delivery.

- The product is unused, except where necessary to identify the defect.

- Proof of purchase is provided.

- Booty Parlor may request photographic evidence of the defect or incorrect item before approving a claim, and reserves the right to inspect the product before issuing a refund.

How to Submit a Claim

1. Contact Customer Service at help@bootyparlor.com within 7 days of delivery, with your order number and a description (and photo, if applicable) of the issue.

Refunds

- Approved refunds will be issued to your bank account.

- Refunds are typically processed within 10 to 14 working days.

- Delivery charges will not be refunded, unless the product was defective or was not the product you ordered.

 For any questions about this policy, contact us at help@bootyparlor.com